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Terms of Service

Last updated: August 5, 2026

These Terms of Service (“Terms”) are a binding agreement between you (“you,” “your,” or “Merchant”) and VenueCore (“VenueCore,” “we,” “us,” or “our”) governing your access to and use of the VenueCore Inventory application, website, and related services (together, the “Service”).

Please read Section 12 (Disclaimer of Warranties), Section 13 (Limitation of Liability), and Section 16 (Dispute Resolution) carefully. They limit our liability to you, disclaim warranties, and affect how disputes are resolved.

1. Acceptance of Terms

By installing, accessing, creating an account for, or using the Service, you agree to these Terms and to our Privacy Policy and End-User License Agreement, which are incorporated by reference. If you do not agree, do not use the Service.

You represent that you are at least 18 years old, that you are using the Service for business (not personal or household) purposes, and that you have authority to bind the business on whose behalf you act.

2. The Service

VenueCore Inventory provides ingredient-level inventory management for restaurants and bars. It imports the menu items you sell from a connected point-of-sale (“POS”) system, lets you attach recipes to those items, and automatically deducts ingredient quantities from your recorded stock when sales occur. It also produces alerts, reorder suggestions, usage and profitability reports, and related operational records.

The Service is a management and record-keeping tool. It is not a POS, a payment processor, an accounting system, a tax record, or a regulatory compliance system.

3. How you may access the Service

The Service is offered through two access paths, and some terms differ between them:

4. Accounts, credentials, and POS connections

5. Acceptable use

You agree not to:

6. Fees, billing, trials, and renewal

6.1 App Market Merchants

Subscription fees are set, processed, and collected by Clover through the Clover App Market billing system, and appear on your Clover merchant statement. Trials, refunds, and cancellation are governed by Clover’s App Market policies. We do not collect, store, or process your payment card information. You cancel by uninstalling the application from your Clover dashboard.

6.2 Direct Merchants

When a subscription lapses, we may lock access to the dashboard while continuing to record sale-driven deductions in the background, so that your counts remain accurate if you resubscribe.

7. Your data

As between you and us, you own the data you enter and the operational records generated for your business. You grant us a limited license to host, process, transmit, back up, and display that data solely to provide, secure, and improve the Service and as described in our Privacy Policy.

We may generate and use aggregated, de-identified statistics that do not identify you, your business, or any individual.

8. Service availability and third-party dependencies

We aim for high availability but do not guarantee uninterrupted or error-free operation. The Service depends on third parties we do not control, including your POS provider’s API and webhook delivery, your internet connection, our hosting provider, and our payment processor. We may perform maintenance, and we may modify, suspend, or discontinue features with reasonable notice where practicable.

9. Accuracy of inventory data — important

Automatic deduction is an estimate based on the recipes and counts you configure. Real-world factors — over-pouring, spillage, breakage, comps, theft, unrecorded transfers, keg foam, recipe errors, unit mistakes, POS outages, delayed or missing sale data, refunds, and offline sales — mean recorded stock will drift from physical stock.

You must verify stock with periodic physical counts. Do not rely on the Service alone for tax filings, regulatory or liquor-authority reporting, financial statements, insurance claims, or any legally required record. You are solely responsible for your regulatory and record-keeping obligations.

10. Intellectual property

The Service, including its software, design, and content, is owned by VenueCore and protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription. All rights not expressly granted are reserved. If you send us feedback or suggestions, you grant us an unrestricted, royalty-free right to use them.

11. Suspension and termination

You may stop using the Service at any time (Section 6). We may suspend or terminate your access if you materially breach these Terms, fail to pay, use the Service unlawfully, or create risk or legal exposure for us or other users — with notice where practicable, and immediately where necessary to protect the Service or others.

On termination, your license ends and your data is deleted on the schedule described in our Privacy Policy. You may request an export before termination. Sections that by their nature should survive (including 7, 9, 10, 12, 13, 14, 16, and 17) survive termination.

12. Disclaimer of warranties

The Service is provided “as is” and “as available,” without warranties of any kind, express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or accuracy. We do not warrant that the Service will be uninterrupted, secure, or error-free, that deductions or reports will be accurate or complete, or that defects will be corrected. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you.

13. Limitation of liability

To the maximum extent permitted by law, VenueCore will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost or inaccurate data, inventory shrinkage or discrepancies, over- or under-ordering, spoilage, business interruption, or loss of goodwill, arising out of or relating to the Service, whether based in contract, tort, strict liability, or any other theory, even if advised of the possibility of such damages.

Our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

These limits are a fundamental basis of the bargain between us and apply even if a limited remedy fails of its essential purpose.

14. Indemnification

You will defend, indemnify, and hold harmless VenueCore and its owners, officers, and personnel from any third-party claims, damages, liabilities, and reasonable legal fees arising from (a) your use of the Service, (b) your breach of these Terms or of any law, (c) data you submit or connect, including your authority to grant access to POS data, or (d) your regulatory, tax, or record-keeping obligations.

15. Changes to these Terms

We may update these Terms. For material changes we will provide reasonable notice — by email to the address on your account, or by an in-app notice — before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict-of-laws rules, and by applicable U.S. federal law.

Informal resolution first. Before filing any claim, you agree to contact us at [email protected] and attempt in good faith to resolve the dispute for at least thirty (30) days.

Venue. If a dispute is not resolved informally, it will be brought exclusively in the state or federal courts located in Bergen County, New Jersey, and both parties consent to personal jurisdiction and venue there.

No class actions. To the extent permitted by law, disputes will be resolved on an individual basis only, and you and we each waive any right to participate in a class, collective, or representative action.

Either party may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

17. General

18. Contact

Questions about these Terms? Contact [email protected].


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